Founding Story

In his Stanford University Commencement Speech, How to Live Before You Die, Steve Jobs talks about how you can only connect the dots by looking backwards.

It’s a similar thought process that led to the evolution and idea of The Innovation Garage®.

The concept was co-developed with the help of three very trusted business advisors. Founder Jon Washington’s wife Kris and their three children.

Back in 2011 and 2012, during a seres of family dinners, the table discussions centered around making sure that whatever you do in life provides joy and helps others.

At some point, during the course of those dinners, a question was asked of Jon by his kids. “How are you providing joy and helping others?” At the time, with his career in full swing as a large corporation executive,  Jon didn’t have a very good answer to the question.

As the family gatherings continued, it was at a dinner at a local restaurant, the family suggested starting a company might be the best way to make it happen. If the company was was built on Jon’s skills and interests, this might be the best way to help others.

Given Jon’s startup background, that seemed like a logical next step to explore.

Creating a special adventure, truly walking the talk, and seeing might happen next.

So at that restaurant, when he asked his boys for a business name, they flipped over their menus. Each writing and capturing their ideas in crayon.

Jon asked the boys to pick the best name they could think of and he pulled a business card from his wallet and handed it across the table.

Jon’s 10-year-old son wrote Innovation Garage in crayon on the back of the card, and then passed the card back.

Innovation Garage business card

At that moment, and with the name in hand, dots started connecting for Jon.

Connecting backwards to the Texaco service station that Jon’s dad owned on the West Side of Cleveland, Ohio.

Jon spent a lot of time there when he was young. The memories recalled watching a simple process, that continued to repeat itself each and every day. A relentless focus on helping customers with a problem.

The process was simple.  As each car pulled in, the attendants worked to quickly understand the problem, experiment with a solution, fix it, make it better than it was, and help the customer keep moving to their next destination.

Over the years, it became commonplace to be spending a significant amount of time in many neighborhood garages. Gathering with family, friends, and all the kids in the neighborhood.  The garage was the gathering point to hang out, solve problems and make sparks. Working on motorcycles and cars, making things, fixing things and making them better.

Not too soon after that family dinner and those dots now connecting, and with that same spirit, the name was trademarked and the shop was opened.

Since those early days, stepping out in faith, a lot has happened. The Innovation Garage has established a solid foundation to Make Things. Make Things Better. Teach Others.

The firm has collaborated with over 75 local and global organizations of all sizes and industries. Helping to build organization capability focusing on Strategy, Innovation and Supply Chain for long term growth.

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