Founding Story

The Innovation Garage Founding Story

Everyone loves an origin story.

Especially stories that provide the background and context as to why people do what they do.

This one represents a real world example of how a unique idea can evolve into something from a series of meaningful conversations with others.

 

In his Stanford University Commencement Speech, How to Live Before You Die, Steve Jobs talks about how you can only connect the dots of your history and your journey by looking backwards.

It’s a similar thought process that led to the evolution and idea of The Innovation Garage®.

The concept of The Innovation Garage was co-developed with the help of three very trusted business advisors.

Founder Jon Washington’s wife Kris and their three children.

Back in 2011 and 2012, during a seres of family dinners, the table discussions centered around making sure that whatever you do in life provides joy to you as an individual and helps others.

At some point, during the course of those dinners, the table was turned around in the discussion. The  question was flipped back on Jon and asked by  his kids.

“So, how are you providing joy and helping others?”

At the time, with his career in full swing as a large corporation executive,  Jon didn’t have a very good response to the question.

As the family gatherings continued, it was at the next dinner at that local restaurant, the topics shifted and his family suggested starting a company might be the best way to make all that happen.

If a company was started and built on Jon’s skills and interests, and what he truly liked doing, this might be the best way to help others.

Given Jon’s past startup background, that seemed like a logical next step to explore.

In this way, creating a special adventure, truly walking the talk, and seeing might happen next.

So at that dinner, Jon asked  his boys to start brainstorming on business names.

They flipped over their menus. Each writing and capturing their ideas in crayon.

Jon asked the boys to pick the best name they could think of and pulled a business card from his wallet and handed it across the table.

Jon’s 10-year-old son wrote Innovation Garage in crayon on the back of the card, and then passed the card back.

Innovation Garage business card

At that moment, and with the name in hand, dots from past history started connecting backwards for Jon.

Backward connecting to the Texaco service station that Jon’s dad owned on the West Side of Cleveland, Ohio.

Jon spent a lot of time there when he was young.

The memories recalled were of watching a simple process, that continued to repeat itself each and every day.

A relentless focus on helping customers with a problem.

The process was simple.

As each car pulled in, the attendants worked to quickly understand the problem, experiment with a solution, fix it, make it better than it was, and help the customer keep moving to their next destination.

Over the years, it became commonplace to be spending a significant amount of time in many neighborhood garages.

Gathering with family, friends, and all the kids in the neighborhood.

The garage was the gathering point to hang out, solve problems and make sparks. Working on motorcycles and cars, making things, fixing things and making them better.

Not too soon after that family dinner and those dots now connecting, and with that same helping others spirit, the name was trademarked and the shop was opened.

Since those early days of stepping out in faith, quite a lot has happened on this adventure.

The Innovation Garage has established a solid foundation to Make Things. Make Things Better. Teach Others.®

Since the founding in 2012, the firm has collaborated with over 75 local and global organizations of all sizes and industries.

Helping to build organization capability focusing on Change Management in Strategy, Innovation and Supply Chain for long term growth.

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